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Courtyard by Marriott Sedona - Food & Beverage AM Lead
Location:
Sedona, AZ
Description:
The Food and Beverage Lead manages all food and beverage/kitchen activities of the hotel and provides support to the Food & Beverage Manager by performing the following duties: ESSENTIAL FUNCTIONS: Manage the hotel food and beverage operation to ensure quality service and standards while delivering a positive guest experience. Ensure compliance with all federal, state and local regulations concerning health, safety or other requirements. Manage local food and beverage marketing programs for the hotel. Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material and equipment. Ensure the security and proper storage of food and beverage products, inventory and equipment and replenishsupplies in a timely and efficient manner while minimizing waste. Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis. Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed andproperly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to allguest questions, complaints and/or requests to ensure a high level of guest satisfaction. Manage day-to-day staffing requirements, plan and assign work and establish performance and developmentgoals for team members. Provide mentoring, coaching and regular feedback to help manage conflict andimprove team member performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment and isempowered to carry out job duties. Ensure all credit and financial transactions are handled in a secure manner. Serve as Manager on Duty at various times. Other duties as assigned by the General Manager or other Sunridge corporate officers. COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance. Interpersonal - Maintains confidentiality. Oral Communication - Responds well to questions; Demonstrates group presentation skills; Team Work - Contributes to building a positive team spirit. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Managing People - Makes self available to staff; Continually works to improve supervisory skills. Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered whenabsent; Arrives at meetings and appointments on time. Dependability - Commits to long hours of work when necessary to reach goals. Initiative - Asks for and offers help when needed. Planning/Organizing - Prioritizes and plans work activities. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality Looks for ways to improve and promote quality Quantity Strives to increase productivity. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Usesequipment and materials properly. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE: Certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalentcombination of education and experience. LANGUAGE ABILITY: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and proceduremanuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customersor employees of organization. MATH ABILITY: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to deal with problemsinvolving several concrete variables in standardized situations. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.Ability to deal with problems involving several concrete variables in standardized situations. COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheetsoftware and Internet software. SUPERVISORY RESPONSIBILITIES: Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries outsupervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilitiesinclude interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance;rewarding and disciplining employees; addressing complaints and resolving problems. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters whileperforming the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather);work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The employee isoccasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock.The noise level in the work environment is usually moderate. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to talk or hear; to stand; use hands to finger,handle, or feel and reach with hands and arms. The employee is frequently required to walk; climb or balance; stoop,kneel, crouch, or crawl. The employee is occasionally required to sit and taste or smell. Specific vision abilitiesrequired by this job include Close vision, Distance vision, and ability to distinguish colors.The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Job Posted by ApplicantPro
Company:
Sunridge Hotel Group
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Courtyard by Marriott Sedona - Food & Beverage AM Lead
Courtyard by Marriott Sedona - Food & Beverage AM Lead is a Production Courtyard by Marriott Sedona Job at Sunridge Hotel Group located in Sedona AZ. Find other listings like Courtyard by Marriott Sedona - Food & Beverage AM Lead by searching Oodle for Production Courtyard by Marriott Sedona Jobs.
Courtyard by Marriott Sedona - Food & Beverage AM Lead is a Production Courtyard by Marriott Sedona Job at Sunridge Hotel Group located in Sedona AZ. Find other listings like Courtyard by Marriott Sedona - Food & Beverage AM Lead by searching Oodle for Production Courtyard by Marriott Sedona Jobs.