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Training and Client Advocacy Specialist
Location:
Macon, GA
Description:
Training and Client Advocacy Specialist About River Edge Behavioral Health Serving more than 10,000 Georgians, River Edge Behavioral Health continues to be one of the state's leading resources for mental health and substance use disorder treatment and support, as well as services for individuals with intellectual and development disabilities. The full continuum of River Edge Behavioral Health services includes state-of-the-art treatment and support services for more than 13,000 children, youth, families and adults annually, who experience mental illness, addiction, co-occurring disorders, and developmental disabilities. Want a career with a purpose? River Edge, one of Georgia's largest behavioral health provides, has a team of more than 750 highly trained clinicians and supporting professionals who work to make life better for the individuals who look to us for care. As a River Edge team member, you will enjoy a full array of attractive benefits that include medical, dental, vision, and a few others mentioned here: Paid Time off 401k with an employer match Flexible spending accounts Short and long-term disability coverage Join our team as a Training and Client Advocacy Specialist and make life better. As a Training and Client Advocacy Specialist, you will provide strategic create talent development programs and initiatives and advocacy and critical thinking to claims of inappropriate or inadequate care. You will develop and deliver creative and effective communication campaigns to ensure we exceed the expectations to support River Edge talent and leaders across our footprint. You will contribute to solutions to address the full employee lifecycle, including but not limited to program design, development, implementation, and evaluation processes. You will report directly to the Training and Development Manager. You will work closely with other trainers, the HRBP, HR Compliance Specialist, and the talent acquisition team to build an employee-centered learning, development, advocacy, and engagement culture. What you will do in this role: Training Delivery - Develop and deliver training courses, collaborating with the Training and Development Manager, the Compliance Specialist, Talent Acquisition, the HRBP, and Key stakeholders to identify and provide training and development opportunities. Marketing Learnin g Support - Support the River Edge community by ensuring the successful rollout and delivery of critical training across the business. Information Management - Ensure learning data is accurately stores, reported, and monitored for compliance. Using the LMS track the effectiveness of all training assets. Engagement - Assist in developing and implementing the team member engagement strategy. Plan and organize events, communications, and initiatives to ensure that our team members continue promoting River Edge as a premier service in our communities. Administrative Support - Coordinate and track training request, course logistics, reserve rooms, schedule meetings, order supplies, test equipment, ensure room set-up, and create reports. What will be expected of you: Organize training logistics and schedule training sessions, meetings, and monitor and report attendance after sessions. Deliver training sessions to include new hire onboarding. Coordinate presentations ensuring all required training are offered. Keep accurate records as required by DBHDD and other relevant agencies. Manager and ensure compliance of CPI, CPR, First Aid, AED, and other pertinent compliance courses, including annual renewals. Researches and translate content into training materials, both web-based and instructor lead. Provide post-training support as needed. Assist with the preparation of client-specific training and/or development needs. Assist with special projects such as process improvement, HR technology implementations, and presenting customer webinars or eLearning. Work with the Learning and Development Manager to ensure the successful new hire onboarding and team member experience. Input and ensures training dates are entered into the LMS accurately. Audit and inspect documents and assessments to ensure compliance with training oversite requirements. Serves as the primary contact for client complaints, advocacy, investigation, and staff education. Document through investigation findings, conclusions, and recommendations. In addition to maintaining and providing reports for program accountability. What you should have for this role: Fully COVID vaccinated Bachelor's degree in Business Administration or comparable. One year of experience in a role that required critical thinking skills and analysis. Two years of experience in providing direct care. You must have a minimum of 1-year training experience Four years of experience in healthcare documenting findings Demonstrated ability to develop and deliver training. Excellent oral and written communication skills If you are looking for an opportunity to improve lives and have a strong desire for personal growth, we encourage you to apply for our Human Resource Business Partner opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. River Edge is an equal-opportunity employer and highly values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All selected applicants must pass a satisfactory background clearance and pre-employment drug test. This position is subject to close at any time once a satisfactory applicant pool has been identified. Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered; however, only those selected for an interview will be contacted by the hiring managers. Applicants who are not selected will receive notification via email. This position is subject to close at any time once a satisfactory applicant pool has been identified. We at River Edge believe every employee has a right to a safe work environment. Therefore, we require full vaccination of all employees. Getting the vaccine, frequently washing your hands, sanitizing common areas, and wearing your mask continues to be the most effective way to fight COVID-19. Job Posted by ApplicantPro
Company:
River Edge
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Training and Client Advocacy Specialist
Training and Client Advocacy Specialist is a Human Resource Training and Client Advocacy Job at River Edge located in Macon GA. Find other listings like Training and Client Advocacy Specialist by searching Oodle for Human Resource Training and Client Advocacy Jobs.
Training and Client Advocacy Specialist is a Human Resource Training and Client Advocacy Job at River Edge located in Macon GA. Find other listings like Training and Client Advocacy Specialist by searching Oodle for Human Resource Training and Client Advocacy Jobs.