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Hotel Guest Service Agent
Location:
Jeff, IN
Description:
Now Hiring: Hotel Guest Service Agent We are looking for highly organized candidates with excellent people skills for the position of a guest service representative. Punctuality and attendance are a must!! Guest service representatives are responsible for providing front desk services to guests, undertaking various administrative duties, and diffusing conflict or tension in hotels, among other duties.The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.Guest Service Representative Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with housekeeping and staff management. Being a source of information to guests on various matters such as transport and restaurant advice. Accommodating general and unique requests within reason and policy Diffusing conflict or tense situations with guests. Attention to detail in performing tasks Other duties as assigned Guest Service Representative Requirements: High school diploma or GED. 1+ years of customer service experience. Exceptional interpersonal skills. Excellent written and verbal communication. Good time management and organizational skills. Conflict resolution experience. Patience and good listening skills. Punctuality Pristine attendance record. CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent . When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. Our front desk agents demonstrate the ability to provide excellent guest service functions while the hotel guests receive a safe and secure place to stay. Improving the guest experience by answering questions and making recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures. Must be flexible with scheduling and be available nights and weekends. We are able to work around schedules for part-time employment.
Company:
Cusa
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Hotel Guest Service Agent
Hotel Guest Service Agent is a Customer Service Guest Service Agent Job at Cusa located in Jeff IN. Find other listings like Hotel Guest Service Agent by searching Oodle for Customer Service Guest Service Agent Jobs.
Hotel Guest Service Agent is a Customer Service Guest Service Agent Job at Cusa located in Jeff IN. Find other listings like Hotel Guest Service Agent by searching Oodle for Customer Service Guest Service Agent Jobs.