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Director of Banquets
Location:
Auburn, AL
Description:
Hires, trains and directs the Banquet Staff and the Conference Services Set-Up staff in setting and servicing all banquet activities in order to ensure a successful function and repeat business. EXAMPLES OF DUTIES: ESSENTIAL FUNCTIONS: Hire, schedule and train all banquet staff to include conducting roll call and monthly meetings and illustrating the proper techniques and etiquette for American, French, buffet and parade types of service. Monitor staff performance. Define performance requirements and develop action plans for achievement of goals. Supervise the set-up of function rooms to include placement of tables, chairs, staging, linens, silver, china and glassware according to event order specifications. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory and set-up. Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, and engineering staffs, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards. Supervise clean up of function room and proper breakdown and storage of equipment. Enter billing information into computer system in order to generate a final guest check. Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions. Other: Regular attendance in conformance with the standards, which may be established by WPHG from time to time, is essential to the successful performance of this position. Director of Banquets Page 2 Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with WPHG rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Attends meetings such as menu meeting, beo meeting, and ops meeting. Orders supplies and linens for functions generating Purchase Orders for approval. Separates, posts and distributes event order sheets. Assist servers and captains with the execution of events according to the event order and WPHG quality standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and serviceware. Knowledge of all applicable federal, state and local health and safety regulations. Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees. Director of Banquets Page 3 Basic mathematical skills. Ability to grasp, lift, carry or transport up to 40 pounds. Ability to operate various food and beverage equipment present at a function. Ability to set realistic goals and standards. QUALIFICATION STANDARDS Working Environment/ Physical Activities: Inside with protection from weather but not necessarily changes in temperature. Physical activities include walking, talking, seeing, hearing, pushing, pulling, balancing, stooping, crouching, kneeling, handling, fingering. Must be able to grasp and hold very small objects. Ability to walk and stand for long periods of time. Ability to lift and carry objects up to 25 pounds. Ability to work in very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently. Education: Any combination of education, training or experience that provides the required knowledge, skills, and abilities. High School education required. Bachelor's Degree or Equivalent preferred. Experience: Two years of Banquet Manager or food and beverage supervisory experience necessary. Licenses or Certificates: Ability to obtain any government required licenses or certificates. CPR training required. First aid training preferred. Director of Banquets Page 4 Grooming: All employees must maintain a neat, clean and well-groomed appearance (specific standards available). Other: Additional language ability preferred. This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.
Company:
The Hotel At Auburn University
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Director of Banquets
Director of Banquets is a Executive Director Job at The Hotel at Auburn University located in Auburn AL. Find other listings like Director of Banquets by searching Oodle for Executive Director Jobs.
Director of Banquets is a Executive Director Job at The Hotel at Auburn University located in Auburn AL. Find other listings like Director of Banquets by searching Oodle for Executive Director Jobs.