This listing was posted on ApplicantPro.
Front Desk Representative Medical Clinic
Location:
Anchorage, AK
Description:
Job Title: Medical Receptionist Reports To: Patient Services Supervisor Status: Non-exempt Responsibilities: Provides superior customer service to all customers, internal and external, by demonstrating our values of Patient Care Comes First, Respect, Confidentiality, and Professionalism. This position is within the hub of the patient experience and must demonstrate calmness, compassion, and positive attitude and prioritize the multiple demands of the position and as an integrated team member. Job Duties: Efficient appointment scheduling and balancing daily schedule. Managing phone and emails in a quick paced environment. Answers and logs all in and outward phone calls. Transfers phone calls and provide phone messages to appropriate staff. Collect co-pay/co-ins from patients. Process incoming faxes. Work medical records requests and referrals. Detailed knowledge of services. Execute the daily operational tasks assigned by management. Follows up on patient inquiries. Schedules appointments for new and established patients. Uses problem solving skills to implement solutions and escalating unresolved problems. Complies with national PHI laws including HIPAA. Education: High school diploma or GED Job Requirements: Minimum two years of experience with multiple-line phones Minimum two years customer service/ front desk experience in a clinical setting Knowledge of third-party payer reimbursement policies and procedures Ability to operate computer and other office equipment COVID vaccines Success Factors: Must be customer service focused Must be detail oriented and thorough and Must be dependable and a team player Must possess excellent oral, written, and communication skills Must be efficient in Excel, Word, and other necessary software programs Working Conditions: Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties. Work is performed primarily inside the office setting with a heated, ventilated, and well-lighted environment. Job is considered low risk for hazard exposure. Clinic is a non-smoking facility. Requires speaking, sitting, standing, bending, reaching, lifting under 20 lbs, and may involve driving personal vehicle on company business. Requires manual dexterity sufficient to operate standard office and other equipment or appliances. Requires normal range of hearing and vision acuity.
Company:
Denali Ob-Gyn Clinic
Posted:
December 26 2023 on ApplicantPro
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPro
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Front Desk Representative Medical Clinic
Front Desk Representative Medical Clinic is a Clerical Front Desk Receptionist Job at Denali Ob-Gyn Clinic located in Anchorage AK. Find other listings like Front Desk Representative Medical Clinic by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Representative Medical Clinic is a Clerical Front Desk Receptionist Job at Denali Ob-Gyn Clinic located in Anchorage AK. Find other listings like Front Desk Representative Medical Clinic by searching Oodle for Clerical Front Desk Receptionist Jobs.