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Triage Officer
Location:
Coatham Mundeville
Description:
Triage Officer Islington, London Temp 3 month contract Full-time 35 hours per week, 9:00-17:00We are seeking a highly organised and detail-oriented individual to join a team as a Triage Officer SO1. In this role, you will be responsible for coordinating and managing the triage process, ensuring that incoming requests are properly backssed and prioritised. Triage Officer Islington, London Temp 3 month contract Full-time 35 hours per week, 9:00-17:00We are seeking a highly organised and detail-oriented individual to join a team as a Triage Officer SO1. In this role, you will be responsible for coordinating and managing the triage process, ensuring that incoming requests are properly backssed and prioritised. This is a critical position that requires exceptional problem-solving skills and the ability to work under pressure. Key responsibilities To ensure a prompt, courteous and helpful response when dealing with queries from members of the public or their representatives, including elected Members, outside agencies and partner organisations. To interview, make an initial backssment and log customer’s enquiries, scanning and indexing related documents and completing detailed notes and reports on case files. To provide information and advice to housing applicants on all rehousing procedures including those relating to complaints, appeals and reviews. To refer housing applicants to relevant internal teams and to other agencies as necessary for advice on housing matters, welfare rights, social services, immigration and other issues using referral procedures. Essential Requirements Working knowledge of the relevant legislation relating to homelessness and housing needs with particular reference to the Housing Act 1996 Part VII and the Homeless Reduction Act 2017. Experience of providing excellent customer care. Experience of dealing with the public providing practical advice in a housing field, to include substantial administrative experience... Visit ListedBuy for more information.
Company:
Service Care Solutions
Posted:
March 5 on ListedBuy
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More About this Listing: Triage Officer
Triage Officer is a Human Resource Triage Officer Job at Service Care Solutions located in United States. Find other listings like Triage Officer by searching Oodle for Human Resource Triage Officer Jobs.
Triage Officer is a Human Resource Triage Officer Job at Service Care Solutions located in United States. Find other listings like Triage Officer by searching Oodle for Human Resource Triage Officer Jobs.