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Call Center Customer Service Representative | Call Center Representative, Customer Service Represe1

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Call Center Customer Service Representative

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Location:
Nashville, TN
Description:

Job Title: Call Center Customer Service Representative Position Type: Contract (3-4 months) Location: Hybrid Salary: $15-17 per hour Job ID#: #135841 Overview: As a Customer Service Representative (CSR), you will play a crucial role in delivering exceptional customer service and support to our users. You will be the first point of contact for customers seeking assistance with inquiries, concerns, or technical issues related to our products or services. Your primary responsibility will be to resolve customer inquiries efficiently and effectively while maintaining a high level of professionalism and empathy. Responsibilities: · Respond efficiently and accurately to users who reach out for support· Follow up for more information to resolve the users' issue, triaging and escalating when necessary, and explaining possible solutions to ensure our users feel supported and valued.· Learn and utilize support tools and software appropriately.· Sort through user feedback from multiple channels Qualifications: · 4 years of experience providing exceptional customer service via email/written channels· Strong written communication skills (written fluency in multiple languages is a plus)· Proficiency with computers, CRM software, ticketing systems/platforms, and strong typing skills· First-class time management and decision-making skills**IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. https://intelliprogroup.com/Equal Opportunity Employer: IntelliPro values diversity and is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.Inclusivity Commitment: IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants.Powered by JazzHR
Company:
Intellipro Group
Posted:
March 11 on The Resumator
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More About this Listing: Call Center Customer Service Representative
Call Center Customer Service Representative is a Customer Service Call Center Representative, Customer Service Representative Job at Intellipro Group located in Nashville TN. Find other listings like Call Center Customer Service Representative by searching Oodle for Customer Service Call Center Representative, Customer Service Representative Jobs.