This listing was posted on ListedBuy.
Helpdesk Administrator
Location:
Worthing
Description:
Helpdesk Administrator Start Date: ASAPContract: : On going possible temp to perm. Location: Worthing, West Susinteraction Rate: GBP 13.74ph Hours: Full Time, 8am : 5pm Monday to Friday PRS Southampton are looking for a Helpdesk Administrator to work for a Facilities Management company based in Worthing, West Susinteraction. This is a long term temporary position with the possibilityof the role becoming a permanent fixture for the right person. The role of a Helpdesk Administrator requires you to manage, monitor and control all aspects of operational performance within the scope of M and I Contracts Please note that this is an office based role, there is not a work from home option and the site would suit a car owner / driver due to the location of the site in comparison to public transport. Responsibilities: Raising reactive work orders from emails and calls received from the client Prioritising urgent jobs that are logged by the client Dispatching jobs to engineer's PDA or raising purchase order to subcontractor Booking in reactive works with subcontractors and ensuring we have necessary paperwork Chasing engineers and subcontractors to ensure work orders are completed within SLA Monitoring dashboards on system to ensure we are adhering to all SLA's Running reports on CAFM systems Managing daily jeopardy reports to avoid KPI deductions Escalate any concerns to Management Team. Monitor and rectify all overlapping labour in CAFM system Monitor shared inbox to ensure we are meeting contract expectations in dispatching jobs efficiently Ensure compliance with statutory and company procedures, across all functions. Understand, identify, and apply the Service Level Agreement (SLA) for each service request and set expectation with customer. Contribute to reducing levels of customer complaints. Analysis of job history/running reports to avoid duplication. Post room duties on an ad hoc basis to support the facilities team If you have experience. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Helpdesk Administrator
Helpdesk Administrator is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Administrator by searching Oodle for Customer Service Help Desk Jobs.
Helpdesk Administrator is a Customer Service Help Desk Job located in United States. Find other listings like Helpdesk Administrator by searching Oodle for Customer Service Help Desk Jobs.