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HVAC Technical Support Specialist | Support Worker, Technical Support in Technology Job at Auer St1

This listing was posted on ApplicantPRO.

HVAC Technical Support Specialist

Location:
Plymouth, MN
Description:

This is your opportunity to join Auer team! Auer Steel & Heating Supply Co. is a wholesale distributor of HVAC equipment and supplies. Known for our customer service and quality products, Auer Steel has been operating since 1940. WHY JOIN AUER STEEL? Competitive Pay Based on Experience Comprehensive Benefits Package for Full-time Employees Flexible Work Schedules - Summer Flex Hours, First Shift, No Weekends Paid Time Off - Sick, Vacation, Personal, Jury Duty & Holidays Wellness Challenges, Incentives, and Coaching Retirement Plan Options w/ a Company Match AND SO MUCH MORE! We are currently hiring a Technical Support Specialist to work out of one of our locations in Plymouth, MN, Neenah, WI, Milwaukee, WI, Madison, WI, OR Fargo, ND . This position is responsible for providing post sale customer support for the heating and cooling equipment that we sell. WHAT DOES THIS POSITION DO? Provide basic troubleshooting and installation assistance of HVAC/R equipment. Diagnose issues with refrigeration circuits, components, and controls to guide callers to the appropriate resolution. Provide technical documentation to contractors, engineers and other personnel. Document call information in the event additional follow-up is required. Conduct training classes on basic installation and troubleshooting techniques. WHAT IS REQUIRED? A positive attitude, a desire to help others and a demeanor that is not easily rattled under pressure. Exceptional communication and presentation skills Basic Computer Skills, Microsoft Windows A desire to learn everything there is to know about assigned products. Resourcefulness and vision 3+ years of experience in the installation and service of HVAC/R equipment Strong written communication and customer service skills At Auer Steel, our people are truly the company's biggest asset. As a team, we strive to live out our original mission statement - "Auer aim is to give you products so good, with service so dependable, at prices so reasonable, with a spirit so friendly, you will desire to have us serve you." Auer Steel & Heating Supply Company is an Equal Opportunity Employer dedicated to promoting a culturally diverse workforce. Technical Support, HVAC, Tech Support, Tech Representative, Job Posted by ApplicantPro
Company:
Auer Steel & Heating Supply
Posted:
May 1 on ApplicantPRO
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More About this Listing: HVAC Technical Support Specialist
HVAC Technical Support Specialist is a Technology Support Worker, Technical Support Job at Auer Steel & Heating Supply located in Plymouth MN. Find other listings like HVAC Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.